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Implementing quality with a customer focus / David N. Griffiths.

By: Griffiths, David N, 1935-.
Material type: TextTextPublisher: Milwaukee, Wis. : White Plains, N.Y. : Quality Press ; Quality Resources, c1990Description: xii, 210 p. : ill. ; 23 cm.ISBN: 0873891104 (Quality Press); 052791648X (Quality Resources).Subject(s): Gas industry -- Management -- Case studies | Gas industry -- Quality control -- Case studies | Gas industry -- Customer services -- Case studiesDDC classification: 363.6/3/0688
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Item type Current location Call number Status Date due Barcode
Books Books Library, College of Informatics and Virtual Education (CIVE)
General Collection
HD9581.A2 G75 1990 (Browse shelf) Available 322

Includes bibliographical references (p. 185-188) and index.

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