The University of Dodoma Library Catalog

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1. Building a world-class inbound call center / by William Durr.

by Durr, William.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: [S.l.] : W. Durr, [1996?]Availability: Items available for loan: Library Collection of Informatics and Virtual Education [Call number: HE8788 .D87 1996] (1).

2. Call center management on fast forward : succeeding in today's dynamic inbound environment / Brad Cleveland & Julia Mayben.

by Cleveland, Brad | Mayben, Julia.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Annapolis, Md. : Call Center Press, c1997Online access: Table of contents Availability: Items available for loan: Library Collection of Informatics and Virtual Education [Call number: HE8788 .C55 1997] (1).

3. Geographical population analysis : tools for the analysis of biodiversity / Brian A. Maurer.

by Maurer, Brian A.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Oxford ; Boston : Blackwell Scientific Publications, 1994Availability: Items available for loan: Library Collection of Earth Sciences and Engineering [Call number: QH352 .M39 1994] (2).

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