| 000 | 01127pam a2200277 a 4500 | ||
|---|---|---|---|
| 001 | 2942527 | ||
| 005 | 20150529111338.0 | ||
| 008 | 901019s1990 wiua b 001 0 eng | ||
| 010 | _a 90020987 | ||
| 020 | _a0873891104 (Quality Press) | ||
| 020 | _a052791648X (Quality Resources) | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 050 | 0 | 0 |
_aHD9581.A2 _bG75 1990 |
| 082 | 0 | 0 |
_a363.6/3/0688 _220 |
| 100 | 1 |
_aGriffiths, David N., _d1935- _91146 |
|
| 245 | 1 | 0 |
_aImplementing quality with a customer focus / _cDavid N. Griffiths. |
| 260 |
_aMilwaukee, Wis. : _bQuality Press ; _aWhite Plains, N.Y. : _bQuality Resources, _cc1990. |
||
| 300 |
_axii, 210 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references (p. 185-188) and index. | ||
| 650 | 0 |
_aGas industry _xManagement _xCase studies. _91147 |
|
| 650 | 0 |
_aGas industry _xQuality control _xCase studies. _91148 |
|
| 650 | 0 |
_aGas industry _xCustomer services _xCase studies. _91149 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
||
| 942 |
_2lcc _cBK |
||
| 999 |
_c2520 _d2520 |
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