| 000 | 00836pam a2200229 a 4500 | ||
|---|---|---|---|
| 001 | 2942527 | ||
| 005 | 20240716082101.0 | ||
| 008 | 901019s1990 wiua b 001 0 eng | ||
| 010 | _a 90020987 | ||
| 020 | _a0873891104 (Quality Press) | ||
| 020 | _a052791648X (Quality Resources) | ||
| 050 | 0 | 0 |
_aHD 9581 _b.A2G75 1990 |
| 100 | 1 |
_aGriffiths, David N. _d1935- _91146 |
|
| 245 | 1 | 0 |
_aImplementing quality with a customer focus / _cDavid N. Griffiths |
| 260 |
_aNew York: _bQuality Resources, _c1990 |
||
| 300 |
_axii, 210 p. : _bill. ; _c23 cm |
||
| 504 | _aIncludes bibliographical references (p. 185-188) and index. | ||
| 650 | 0 |
_aGas industry _xManagement _xCase studies. _91147 |
|
| 650 | 0 |
_aGas industry _xQuality control _xCase studies. _91148 |
|
| 650 | 0 |
_aGas industry _xCustomer services _xCase studies. _91149 |
|
| 942 |
_2lcc _cBK |
||
| 999 |
_c2520 _d2520 |
||