Total quality management :
Ross, Joel E.
Total quality management : text, cases, and readings / by Joel E. Ross. - Delray Beach, FL : St. Lucie Press, c1993. - vi, 325 p. : ill. ; 23 cm.
Includes bibliographical references.
0963403001 (soft : acid free) : $39.95
92061645
Total quality management.
Total quality management--Case studies.
HD62.15 / .R67 1993
658.5/62
Total quality management : text, cases, and readings / by Joel E. Ross. - Delray Beach, FL : St. Lucie Press, c1993. - vi, 325 p. : ill. ; 23 cm.
Includes bibliographical references.
0963403001 (soft : acid free) : $39.95
92061645
Total quality management.
Total quality management--Case studies.
HD62.15 / .R67 1993
658.5/62