Total quality management :
Ross, Joel E.
Total quality management : text, cases, and readings / Joel E. Ross with contributions by Susan Perry - 3rd ed. - London : St. Lucie Press, 1999 - xv, 550 p. : ill. ; 23 cm.
Includes index
157444266X
99462632
management
Quality management
HD 62.15 / .R67 1999
Total quality management : text, cases, and readings / Joel E. Ross with contributions by Susan Perry - 3rd ed. - London : St. Lucie Press, 1999 - xv, 550 p. : ill. ; 23 cm.
Includes index
157444266X
99462632
management
Quality management
HD 62.15 / .R67 1999