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Managing service as a strategic profit center /

Blumberg, Donald F

Managing service as a strategic profit center / Donald F. Blumberg - New York : McGraw-Hill, 1991 - vii, 232 p. : ill. ; 24 cm

Includes index

ISBN: 0070061890

Subjects--Topical Terms:
Management
Marketing services

LC Class. No.: H 5414.5 / .B58 1991

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