The market driven organization: understanding, attracting, and keeping valuable customers /
Day, George S.
The market driven organization: understanding, attracting, and keeping valuable customers / George S. Day - New York: The Free Press, 1999 - xii, 285 p. : ill. ; 24 cm.
0-684-86467-3
Marketing-management
Sales management
Customer satisfaction
Customer relation
HF5415.13 / .D39 1999
The market driven organization: understanding, attracting, and keeping valuable customers / George S. Day - New York: The Free Press, 1999 - xii, 285 p. : ill. ; 24 cm.
0-684-86467-3
Marketing-management
Sales management
Customer satisfaction
Customer relation
HF5415.13 / .D39 1999