Cases in operations management :

Cases in operations management : building customer value through world-class operations / Robert D. Klassen (Eds.) - Thousand Oaks, CA.: Sage Publications, 2006. - x, 425 p.: ill.; 23 cm. - The Ivey casebook series .

1-4129-1371-3 (pbk.)

2005003580


Project Management
Operations management
Process Design
Planning
Control
Operation Strategy
project management
Quality

TS155 / .C37 2006

658.5
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