Total quality transformations :

Caroselli, Marlene.

Total quality transformations : optimizing missions, methods, and management / by Marlene Caroselli ; interviews with Philip B. Crosby ... [et al.]. - Amherst, Mass. : Human Resource Development Press, 1991. - x, 317 p. : ill. ; 24 cm.

Includes bibliographical references and index.

0874251575

91202046


Quality management.
Quality
Management.

HD 62.15 / .C36 1991

658.5/62
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