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An assessment of the applicability of servqual and servperf in the higher education context of Tanzania /

Tegambwage, Amani Gration

An assessment of the applicability of servqual and servperf in the higher education context of Tanzania / Amani Gration Tegambwage - Dodoma: The university of Dodoma. 2014 - xiv, 205 p. : ill. ; 30 cm.

Includes references

Subjects--Topical Terms:
Higher education

LC Class. No.: LB2328.2 / .T36T44 2014

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