How to win & retail customers /
Kiunga, Murori
How to win & retail customers / Murori Kiunga - Nairobi : Queenex Publishers Ltd, 2010 - iv, 148 p. : ill. ; 21cm.
9966788263
Power law
Compensation law
Forgiveness law
Gratitude law
Customer
Timing law
HF5386 / .K58 2010
How to win & retail customers / Murori Kiunga - Nairobi : Queenex Publishers Ltd, 2010 - iv, 148 p. : ill. ; 21cm.
9966788263
Power law
Compensation law
Forgiveness law
Gratitude law
Customer
Timing law
HF5386 / .K58 2010