Factors influencing customer satisfaction in Tanzania banking sectors :
Rutta, Lilian F.
Factors influencing customer satisfaction in Tanzania banking sectors : a case study of Tanzania postal bank in Dodoma / Lilian F. Rutta - Dodoma: The University of Dodoma, 2015 - xiii, 78 p. : ill. (col.) ; 30 cm.
Banking
Banking managing
Service quality
Customer satisfaction
Quality model
Costomer services --Dodoma, Tanzania
DIS HG 1616 / .C87R88 2015
Factors influencing customer satisfaction in Tanzania banking sectors : a case study of Tanzania postal bank in Dodoma / Lilian F. Rutta - Dodoma: The University of Dodoma, 2015 - xiii, 78 p. : ill. (col.) ; 30 cm.
Banking
Banking managing
Service quality
Customer satisfaction
Quality model
Costomer services --Dodoma, Tanzania
DIS HG 1616 / .C87R88 2015