Factors influencing customer retention in Tanzania's banking sector :

Mhagama, Shukuru

Factors influencing customer retention in Tanzania's banking sector : a study of selected banks in Dodoma / Shukuru Mhagama - Dodoma: The University of Dodoma, 2015 - xii, 65 p. : ill., (Charts, col.) ; 30 cm.


Bank management
Customer retention
Customer
Customer care
Banks
Customer services
NMB banks
CRDB banks
Dodoma, Tanzania

DIS HG 1616 / .C87M43 2015
© The University of Dodoma 2020