Determinants of customer satisfaction in NGO's working as microfinance institutions in Tanzania :

Makuka, Amisa H

Determinants of customer satisfaction in NGO's working as microfinance institutions in Tanzania : a case study of BRAC in Dodoma municipality / Amisa H. Makuka - Dodoma: The university of Dodoma, 2012 - xx, 114 p. : ill., (charts and map) ; 30 cm.


Bank management --Dodoma
Customer service --Dodoma
Microfinance institutions--Dodoma
Finance--Dodoma
Customer satisfaction--Dodoma
Financial institution--Dodoma
Microfinance--Dodoma
Microfinance institution--Dodoma
Customer--Dodoma
Building Resources Around the Community (BRAC)--Dodoma, Tanzania

DIS HG 1616 / .C87M35 2012
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