Customers' perception on services rendered by commercial banks in Tanzania :
Buberwa, Muhumuliza
Customers' perception on services rendered by commercial banks in Tanzania : a case of CRDB bank PLC, Dodoma region / Muhumuliza Buberwa - Dodoma: The University of Dodoma, 2014 - xiii, 75 p. : ill. ; 30 cm.
Includes references
Bank management--Dodoma, Tanzania
Personnel management--Dodoma, Tanzania
Customer service--Dodoma, Tanzania
Public Limited company --Dodoma, Tanzania
Services--Dodoma, Tanzania
Customer satisfaction--Dodoma, Tanzania
Customer retention--Dodoma, Tanzania
Loyalty--Dodoma, Tanzania
Research design--Dodoma, Tanzania
Sampling design--Dodoma, Tanzania
Data collection methods--Dodoma, Tanzania
Data collection procedure--Dodoma, Tanzania
Data analysis--Dodoma, Tanzania
Ethical concerns--Dodoma, Tanzania
DIS HG 1616 / .C87B83 2014
Customers' perception on services rendered by commercial banks in Tanzania : a case of CRDB bank PLC, Dodoma region / Muhumuliza Buberwa - Dodoma: The University of Dodoma, 2014 - xiii, 75 p. : ill. ; 30 cm.
Includes references
Bank management--Dodoma, Tanzania
Personnel management--Dodoma, Tanzania
Customer service--Dodoma, Tanzania
Public Limited company --Dodoma, Tanzania
Services--Dodoma, Tanzania
Customer satisfaction--Dodoma, Tanzania
Customer retention--Dodoma, Tanzania
Loyalty--Dodoma, Tanzania
Research design--Dodoma, Tanzania
Sampling design--Dodoma, Tanzania
Data collection methods--Dodoma, Tanzania
Data collection procedure--Dodoma, Tanzania
Data analysis--Dodoma, Tanzania
Ethical concerns--Dodoma, Tanzania
DIS HG 1616 / .C87B83 2014