Determinants of customers retention in micro finance institutions :
Fulla, Juliana
Determinants of customers retention in micro finance institutions : a case study of FINCA Dodoma region / Juliana Fulla - Dodima : The university of Dodoma, 2014 - xiii, 84 p : ill. (charts and graphs) ; 30 cm.
Includes references
Customer retention --Dodoma
Micro-finance clients--Dodoma
Customer services--Dodoma
Foundation for International Community Assistant --Dododma
Research design--Dodoma
Sampling design--Dodoma
Primary data--Dodoma
Secondary data--Dodoma
Data collection methods--Dodoma
Data processing--Dodoma
Data analysis--Dodoma
Data presentation--Dodoma
DIS HG 1616 / .C87F85 2014
Determinants of customers retention in micro finance institutions : a case study of FINCA Dodoma region / Juliana Fulla - Dodima : The university of Dodoma, 2014 - xiii, 84 p : ill. (charts and graphs) ; 30 cm.
Includes references
Customer retention --Dodoma
Micro-finance clients--Dodoma
Customer services--Dodoma
Foundation for International Community Assistant --Dododma
Research design--Dodoma
Sampling design--Dodoma
Primary data--Dodoma
Secondary data--Dodoma
Data collection methods--Dodoma
Data processing--Dodoma
Data analysis--Dodoma
Data presentation--Dodoma
DIS HG 1616 / .C87F85 2014