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Relationship between employee satisfaction and customer loyalty in the banking industry in Tanzania :

Kanyonyi, Meryclementina

Relationship between employee satisfaction and customer loyalty in the banking industry in Tanzania : a case of national microfinance bank / Meryclementina Kanyonyi - Dodoma: The University of Dodoma, 2017 - xii, 66 p. : ill. ; 30 cm.

Subjects--Topical Terms:
Employee satisfaction
Customer loyalty
Banking industry
Job security
Internet banking

LC Class. No.: DIS HG 1616 / .C87K36 2017

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