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Hill, Alex 1972-

Essential operations management / Alex Hill & Terry Hill. - New York : Palgrave Macmillan, 2011. - xxii, 458 p. : ill. (some col) ; 28 cm.

Includes bibliographical references and index.

Managing Operations -- Developing and Implementing an Operations Strategy -- Designing Services and Products -- Delivering Services -- Making Products -- Location and Layout -- Managing Capacity -- Scheduling and Executing Operations -- Managing Inventory -- Managing Quality -- Managing the Supply Chain -- Improving Operations.

"From two highly respected authors in the field, Essential Operations Management provides a concise, student-friendly overview of operations management, striking a balance between coverage of the service and manufacturing industries that reflects current trends and supported by well-developed international case studies and learning features" --

ISBN: 9780230232594 (pbk.)

LCCN: 2011007791

Subjects--Topical Terms:
Industrial management.
Production management.
BUSINESS & ECONOMICS / Production & Operations Management
BUSINESS & ECONOMICS / Operations Research
BUSINESS & ECONOMICS / Management
BUSINESS & ECONOMICS / Industries / Manufacturing Industries

LC Class. No.: HD31 / .H55 2011

Dewey Class. No.: 658.5