The customer-driven company : moving from talk to action /
Whiteley, Richard C.
The customer-driven company : moving from talk to action / Richard C. Whiteley - Reading, Mass: Addison-Wesley, 1991 - 308 p.: ill. ; 24 cm.
Includes bibliographical references and index.
0201570904
90023765
Customer relations.
Customer services.
Customer
Customer-winning performance
HF 5415.5 / .W45 1991
The customer-driven company : moving from talk to action / Richard C. Whiteley - Reading, Mass: Addison-Wesley, 1991 - 308 p.: ill. ; 24 cm.
Includes bibliographical references and index.
0201570904
90023765
Customer relations.
Customer services.
Customer
Customer-winning performance
HF 5415.5 / .W45 1991