Increasing patient satisfaction : a guide for nurses /
Messner, Roberta L.
Increasing patient satisfaction : a guide for nurses / Roberta L. Messner and Susan J. Lewis - New York : Springer, 1996 - xvi, 255 p. : 24 cm.
0826192505
Nursing-quality control
Patient satisfaction
Quality of Health
RT85.5 / ,M47 1996
Increasing patient satisfaction : a guide for nurses / Roberta L. Messner and Susan J. Lewis - New York : Springer, 1996 - xvi, 255 p. : 24 cm.
0826192505
Nursing-quality control
Patient satisfaction
Quality of Health
RT85.5 / ,M47 1996