Seeking customers / (Record no. 2004)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01280pam a2200325 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 4870378 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20150529111328.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 920924s1993 maua b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 92036862 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0875843328 (acidfree paper) : |
| Terms of availability | $29.95 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | DLC |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5438.25 |
| Item number | .S434 1993 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8/343 |
| Edition number | 20 |
| 245 00 - TITLE STATEMENT | |
| Title | Seeking customers / |
| Statement of responsibility, etc | edited, with an introduction by Benson P. Shapiro and John J. Sviokla. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Boston, MA : |
| Name of publisher, distributor, etc | Harvard Business School Pub., |
| Date of publication, distribution, etc | c1993. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii, 343 p. : |
| Other physical details | ill ; |
| Dimensions | 25 cm. |
| 440 #4 - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | The Harvard business review book series |
| 9 (RLIN) | 721 |
| 500 ## - GENERAL NOTE | |
| General note | Articles originally published in the Harvard business review. |
| 500 ## - GENERAL NOTE | |
| General note | Companion volume to: Keeping customers. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Selling. |
| 9 (RLIN) | 1496 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Consumers' preferences. |
| 9 (RLIN) | 1497 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Consumer satisfaction. |
| 9 (RLIN) | 1498 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Shapiro, Benson P. |
| 9 (RLIN) | 1499 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sviokla, J. J. |
| 9 (RLIN) | 1500 |
| 730 0# - ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | Harvard business review. |
| 9 (RLIN) | 1501 |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | 7 |
| b | cbc |
| c | orignew |
| d | 1 |
| e | ocip |
| f | 19 |
| g | y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Informatics and Virtual Education Library Collection | Informatics and Virtual Education Library Collection | General Collection | 31/03/2015 | Purchase | HF5438.25.S4341993 | 548 | 31/03/2015 | 31/03/2015 | Books |