The effect of employees satisfaction on customer satisfaction : (Record no. 28368)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00840nam a22002057a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180216b xxu||||| |||| 00| 0 eng d |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | DIS HF 5549.5 |
| Item number | .J63M37 2015 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Masangia, Augustine S. |
| 9 (RLIN) | 64846 |
| 245 ## - TITLE STATEMENT | |
| Title | The effect of employees satisfaction on customer satisfaction : |
| Remainder of title | case study of the University of Dodoma / |
| Statement of responsibility, etc | Augustine S. Masangia |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Dodoma: |
| Name of publisher, distributor, etc | The University of Dodoma, |
| Date of publication, distribution, etc | 2015 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii, 84 p. : |
| Other physical details | ill., (charts, col.) ; |
| Dimensions | 30 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Personnel management |
| 9 (RLIN) | 64847 |
| Geographic subdivision | Dodoma |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Job satisfaction |
| 9 (RLIN) | 64848 |
| Geographic subdivision | Dodoma |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Employees satisfaction |
| Geographic subdivision | Dodoma |
| 9 (RLIN) | 82052 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Employees motivation |
| Geographic subdivision | Dodoma |
| 9 (RLIN) | 82053 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Job satisfaction |
| Geographic subdivision | Dodoma |
| 9 (RLIN) | 82054 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Job performance |
| Geographic subdivision | Dodoma |
| 9 (RLIN) | 82055 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer satisfaction |
| Geographic subdivision | Dodoma |
| 9 (RLIN) | 64934 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Item type | Dissertations |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Not For Loan | Non-fiction | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 16/02/2018 | Legal deposit | DIS HF 5549.5 .J63M37 2015 | 1829856 | 16/02/2018 | C.1 | 16/02/2018 | Dissertations | ||||
| Library of Congress Classification | Not For Loan | Non-fiction | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 16/02/2018 | Legal deposit | DIS HF 5549.5 .J63M37 2015 | 1829857 | 16/02/2018 | C.2 | 16/02/2018 | Dissertations | ||||
| Library of Congress Classification | Not For Loan | Non-fiction | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 26/05/2020 | Legal deposit | DIS HF 5549.5 .J63M37 2015 | 1841031 | 26/05/2020 | C.3 | 26/05/2020 | Dissertations |