The influence of Customer relationship management on customer satisfaction: (Record no. 36791)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00773cam a2200217 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 15077608 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220606101910.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 071109s2008 enka b 001 0 eng |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | DIS HF5415.5 |
| Item number | .D63K84 2019 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | KWELUKILWA, Domitila D. |
| 9 (RLIN) | 99905 |
| 245 00 - TITLE STATEMENT | |
| Title | The influence of Customer relationship management on customer satisfaction: |
| Remainder of title | a case of selected restaurants in Dodoma city/ |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Dodoma.; |
| Name of publisher, distributor, etc | University of Dodoma, |
| Date of publication, distribution, etc | 2019. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiii, 107 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| 9 (RLIN) | 65580 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Management. |
| 9 (RLIN) | 99906 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Relationship development |
| 9 (RLIN) | 99907 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer satisfaction |
| 9 (RLIN) | 99908 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Interaction management |
| 9 (RLIN) | 99909 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Employees behavior |
| 9 (RLIN) | 99910 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Item type | Dissertations |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Not For Loan | Reference | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 06/06/2022 | HF5415.5 .D63K84 2019 | 18431741 | 06/06/2022 | C.1 | 06/06/2022 | Dissertations | ||||
| Library of Congress Classification | Not For Loan | Reference | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 06/06/2022 | HF5415.5.D63K84 2019 | 18431742 | 06/06/2022 | C.2 | 06/06/2022 | Dissertations | ||||
| Library of Congress Classification | Not For Loan | Reference | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 06/06/2022 | HF5415.5 .D63K84 2019 | 18431743 | 06/06/2022 | C.3 | 06/06/2022 | Dissertations | ||||
| Library of Congress Classification | Not For Loan | Reference | Business, Economics and Law Library Collection | Business, Economics and Law Library Collection | Reference | 06/06/2022 | HF5415.5 .D63K84 2019 | 18431744 | 06/06/2022 | C.4 | 06/06/2022 | Dissertations |