Normal view
MARC view
Entry Topical Term
001 - CONTROL NUMBER
- control field: 59978
003 - CONTROL NUMBER IDENTIFIER
- control field: OSt
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20161013110228.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 161013|| aca||aabn | a|a d
040 ## - CATALOGING SOURCE
- Original cataloging agency: OSt
- Transcribing agency: OSt
150 ## - HEADING--TOPICAL TERM
- Topical term or geographic name entry element: Patient satisfaction.
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: (OSt)0: Zimmerman, David H. 59977, The healthcare customer service revolution :, 1996.