Improving service quality: achieving high performance in the public and private sectors / Michael E. Milakovich

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Material type: Text

TextPublication details: Florida : St. Lucie Press, 1995Description: xx, 258 p. : ill.( charts and graphs) ; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	Business, Economics and Law Library Collection General Collection	Non-fiction	HD31.M435 1995 (Browse shelf(Opens below))	C.1	Available		173070

Includes bibliographical references and index

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