Discovering the soul of service : the nine drivers of sustainable business success / Leonard L. Berry.

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Material type: Text

TextPublication details: New York, NY : Free Press, c1999.Description: xiv, 269 p. : ill. ; 25 cmISBN:

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Item type	Current library	Call number	Status	Date due	Barcode
Books	Informatics and Virtual Education Library Collection General Collection	HF5415.5 .B478 1999 (Browse shelf(Opens below))	Available		642

Includes bibliographical references (p. 249-255) and index.

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