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Running an effective help desk : planning, implementing, marketing, automating, improving, outsourcing / by Barbara Czegel.

By: Material type: TextTextPublication details: New York : John Wiley, 1994.Description: xxi, 376 p. : ill. ; 24 cmISBN:
  • 0471025445 (pbk. : acidfree paper)
Subject(s): DDC classification:
  • 004/.068/8 20
LOC classification:
  • HD 9696 .C62C96 1994
Online resources:
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books Informatics and Virtual Education Library Collection General Collection Non-fiction HD 9696 .C62C96 1994 (Browse shelf(Opens below)) C.1 Available 321
Browsing Informatics and Virtual Education Library Collection shelves, Shelving location: General Collection, Collection: Non-fiction Close shelf browser (Hides shelf browser)
HD 9696 .A3U53 2003 Backfire : HD 9696 .C62A53 1987 Computer strategies, 1990-9 : HD 9696 .C62C63 1997 Competing in the age of digital convergence / HD 9696 .C62C96 1994 Running an effective help desk : HD 9696 .C62T39 1993 Technological competitiveness : HD 9696 .C63C69 1995 The emerging market of China's computer industry / HD 9696 .C63J29 1989 Computers Inc. :

"Wiley/QED publication."

Includes bibliographical references and index.

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