Running an effective help desk : planning, implementing, marketing, automating, improving, outsourcing / by Barbara Czegel.
Material type: TextPublication details: New York : John Wiley, 1994.Description: xxi, 376 p. : ill. ; 24 cmISBN:- 0471025445 (pbk. : acidfree paper)
- 004/.068/8 20
- HD 9696 .C62C96 1994
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Books | Informatics and Virtual Education Library Collection General Collection | Non-fiction | HD 9696 .C62C96 1994 (Browse shelf(Opens below)) | C.1 | Available | 321 |
Browsing Informatics and Virtual Education Library Collection shelves, Shelving location: General Collection, Collection: Non-fiction Close shelf browser (Hides shelf browser)
HD 9696 .A3U53 2003 Backfire : | HD 9696 .C62A53 1987 Computer strategies, 1990-9 : | HD 9696 .C62C63 1997 Competing in the age of digital convergence / | HD 9696 .C62C96 1994 Running an effective help desk : | HD 9696 .C62T39 1993 Technological competitiveness : | HD 9696 .C63C69 1995 The emerging market of China's computer industry / | HD 9696 .C63J29 1989 Computers Inc. : |
"Wiley/QED publication."
Includes bibliographical references and index.
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