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The intercultural dynamics of multicultural working / edited by Manuela Guilherme, Evelyne Glaser and María del Carmen Méndez García

By: Guilherme, Manuela.
Contributor(s): Guilherme, Manuela, 1951- | Glaser, Evelyne, 1951- | Méndez García, María del Carmen.
Material type: TextTextSeries: Languages for intercultural communication and education: 19.Publisher: Bristol ; Ronawanda, NY : Multilingual Matters, 2010Description: xvii, 245 p. : ill. ; 21 cm.ISBN: 9781847692863 (hbk : alk. paper); 1847692869 (hbk : alk. paper); 9781847692856 (pbk : alk. paper); 1847692850 (pbk : alk. paper); 9781847692870 (ebook); 1847692877 (ebook).Subject(s): Intercultural communication | Interpersonal communication | Discourse analysis | Communication in organizationsDDC classification: 303.48/2
Contents:
Intercultural conflict interaction competence : from theory to practice / Stella Ting-Toomey -- National occupational standards in intercultural working : models of theory and assessment / Anne Davidson Lund and John P. O'Regan -- Training and intercultural education : the danger in 'good citizenship' / Alison Phipps -- Intercultural responsibility : power and ethics in intercultural dialogue and interaction / Manuela Guilherme, Clara Keating and Daniel Hoppe -- Emotional management : expressing, interpreting and making meaning of feelings in multicultural teams / Alexandra Kaar -- Intercultural interaction : a sense-making approach / Terence Mughan and Greg O'Shea -- Communicative interaction : intercultural verbal and nonverbal interaction / María Luisa Pérez Cañado and María del Carmen Méndez García -- Ethnography : the use of observation and action research for intercultural learning / Katalin Illes -- Biography : the role of experience in intercultural learning / María del Carmen Méndez García and María Luisa Pérez Cañado -- Diversity management : negotiating representations in multicultural contexts / Clara Keating, Manuela Guilherne and Daniel Hoppe -- Working in multicultural teams / Evelyne Glaser -- Intercultural relations at the workplace / Guenther Zoels and Thomas Silbermayr -- Sharing reflections on intercultural learning / Isabel Ferreira Martins -- Intercultural education in international management / Anneli Kansanen and Leena Vohlonen -- Conclusion : Intercultural competence for professional mobility / Manuela Guilherme, Evelyne Glaser and María del Carmen Méndez García.
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Item type Current location Collection Call number Copy number Status Date due Barcode
Books Books Library, Collection of Education
Special Reserve 		Non-fiction P 94.6 .I5829 2010 (Browse shelf) 1-1 Not For Loan 4053

Includes bibliographical references and index.

Intercultural conflict interaction competence : from theory to practice / Stella Ting-Toomey -- National occupational standards in intercultural working : models of theory and assessment / Anne Davidson Lund and John P. O'Regan -- Training and intercultural education : the danger in 'good citizenship' / Alison Phipps -- Intercultural responsibility : power and ethics in intercultural dialogue and interaction / Manuela Guilherme, Clara Keating and Daniel Hoppe -- Emotional management : expressing, interpreting and making meaning of feelings in multicultural teams / Alexandra Kaar -- Intercultural interaction : a sense-making approach / Terence Mughan and Greg O'Shea -- Communicative interaction : intercultural verbal and nonverbal interaction / María Luisa Pérez Cañado and María del Carmen Méndez García -- Ethnography : the use of observation and action research for intercultural learning / Katalin Illes -- Biography : the role of experience in intercultural learning / María del Carmen Méndez García and María Luisa Pérez Cañado -- Diversity management : negotiating representations in multicultural contexts / Clara Keating, Manuela Guilherne and Daniel Hoppe -- Working in multicultural teams / Evelyne Glaser -- Intercultural relations at the workplace / Guenther Zoels and Thomas Silbermayr -- Sharing reflections on intercultural learning / Isabel Ferreira Martins -- Intercultural education in international management / Anneli Kansanen and Leena Vohlonen -- Conclusion : Intercultural competence for professional mobility / Manuela Guilherme, Evelyne Glaser and María del Carmen Méndez García.

Includes references

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