TY - BOOK AU - Katz,Steven L. TI - Lion taming: working successfully with leaders, bosses, and other tough customers SN - 1402202172 AV - HF5548.83 .K28 2004 PY - 2004/// CY - Naperville PB - Sourcebooks KW - Managing your boss KW - Conflict management KW - Teams in the workplace KW - Interpersonal relations KW - Psychology, Industrial N1 - Includes bibliographical references and index ER -