TY  - BOOK
AU  - Blumberg,Donald F
TI  - Managing service as a strategic profit center
SN  - 0070061890 
AV  - H 5414.5 .B58 1991
PY  - 1991///
CY  - New York
PB  - McGraw-Hill
KW  - Management
KW  - Marketing services
N1  - Includes index
ER  -