TY  - BOOK
AU  - Stephens,Nancy J.
AU  - Adams,Bob
TI  - Streetwise customer-focused selling: Understanding customer needs, building trust and delivering solutions the smarter path to sales success 
SN  - 1-55850-725-6 
AV  - HF 5438.25 .S74 1998
PY  - 1997///
CY  - Holbrook
PB  - Adams Media Corporation
KW  - Selling
KW  - Customer services
KW  - Consumer satisfaction
KW  - Time management
KW  - Sales  Coach
KW  - Pre-call planning
N1  - Includes index
ER  -