TY - BOOK AU - Scott,Mary Packard AU - TI - Telephone assessment: with protocols for nursing practice SN - 0721680232 (pbk.) AV - RT 120 .E4 1990 U1 - 362.1/8 20 PY - 1990/// CY - Philadelphia PB - Saunders KW - Emergency nursing KW - Telephone KW - Emergency reporting systems KW - Nursing care plans KW - Clinical Protocols KW - nurses' instruction KW - Emergency Medical Services KW - organization & administration KW - Nurse-Patient Relations KW - Nursing Assessment KW - methods N1 - Includes bibliographical references and index ER -