TY  - BOOK
AU  - Salum, Mohamed Mohamed
TI  - Factors iInfluencing customer loyatly in the banking industry : : The case of NMB Dodoma 
AV  - DIS HG 1616 .M64 2016
PY  - 2014///
CY  - Dodoma
PB  - The University of Dadoma
KW  - Customer loyalty
KW  - Dodoma
KW  - National Microfinance Bank
KW  - Banking industry
KW  - Customer satisfaction
KW  - Research design
KW  - Sampling
KW  - Data collection
KW  - Data analysis
KW  - Ethics
N1  - Includes references
ER  -