TY - BOOK AU - Mnamata, Rahma Shaaban TI - Analysis of the impact of CRM on non-consumer customer's buying behavior: a case of Tanzania Cigarette company (TCC) AV - DIS HF 5415.32 .M53 2014 PY - 2014/// CY - Dodoma PB - The University of Dodoma KW - Consumer behavior. Consumers' Preferences N1 - Includes references ER -