TY - BOOK AU - Mortensen,Kurt W. TI - Maximum influence: the 12 universal laws of power persuasion SN - 0814472583 AV - BF637.P4 M67 2004 U1 - 153.8/52 22 PY - 2004/// CY - New York PB - American Management Association KW - Persuasion (Psychology) KW - Influence (Psychology) KW - Success KW - Psychological aspects N1 - Includes bibliographical references (p. 221-232) and index; Introduction -- The power of persuasion -- The 12 universal laws of power persuasion -- Your pre-persuasion checklist : the inside secrets of maximum influence -- Law of dissonance -- Law of obligation -- Law of connectivity -- Law of social validation -- Law of scarcity -- Law of verbal packaging -- Law of contrast -- Law of expectations -- Law of involvement -- Law of esteem -- Law of association -- Law of balance -- Pre-persuasion -- Epilogue UR - http://www.loc.gov/catdir/toc/ecip0413/2004000847.html ER -