TY - BOOK AU - Cartwright, Roger I. TI - Mastering: the business environment SN - 0-333-92937-3 AV - HF5351 .C37 2001 PY - 2001/// CY - New York PB - Palgrave KW - Mastering business KW - Business environment KW - Social analysis KW - Customer analysis N1 - Includes bibliography and indexes ER -