TY  - BOOK
AU  - Kiunga, Murori
TI  - How to win & retail customers
SN  - 9966788263
AV  - HF5386 .K58 2010
PY  - 2010///
CY  - Nairobi
PB  - Queenex Publishers Ltd
KW  - Power law
KW  - Compensation law
KW  - Forgiveness law
KW  - Gratitude law
KW  - Customer
KW  - Timing law
ER  -