TY - BOOK AU - Rutta, Lilian F. TI - Factors influencing customer satisfaction in Tanzania banking sectors: a case study of Tanzania postal bank in Dodoma AV - DIS HG 1616 .C87R88 2015 PY - 2015/// CY - Dodoma PB - The University of Dodoma KW - Banking KW - Banking managing KW - Service quality KW - Customer satisfaction KW - Quality model KW - Costomer services KW - Dodoma, Tanzania ER -