TY - BOOK AU - Masangia, Augustine S. TI - The effect of employees satisfaction on customer satisfaction: case study of the University of Dodoma AV - DIS HF 5549.5 .J63M37 2015 PY - 2015/// CY - Dodoma PB - The University of Dodoma KW - Personnel management KW - Dodoma KW - Job satisfaction KW - Employees satisfaction KW - Employees motivation KW - Job performance KW - Customer satisfaction ER -