TY  - BOOK
AU  - Makuka, Amisa H
TI  - Determinants of customer satisfaction in NGO's working as microfinance institutions in Tanzania: a case study of BRAC in Dodoma municipality 
AV  - DIS HG 1616 .C87M35 2012
PY  - 2012///
CY  - Dodoma
PB  - The university of Dodoma, 
KW  - Bank management
KW  - Dodoma
KW  - Customer service
KW  - Microfinance institutions
KW  - Finance
KW  - Customer satisfaction
KW  - Financial institution
KW  - Microfinance
KW  - Microfinance institution
KW  - Customer
KW  - Building Resources Around the Community (BRAC)
KW  - Dodoma, Tanzania
ER  -