TY - BOOK AU - Mnamata, Rahman Shaaban TI - Analysis of the impact of CRM on non-consumer customers' buying behavior: a case of Tanzania Cigarette Company (TCC) AV - DIS HF 5415.5 .M63 2014 PY - 2015/// CY - Dodoma PB - The University of Dodoma KW - Marketing KW - Tanzania KW - Customer relations KW - Customer buying behaviour KW - Tanzania Cigarette Company KW - TCC KW - Research design KW - Sampling KW - Sample size KW - Data collection KW - Data analysis KW - Ethics N1 - Includes references ER -