TY  - BOOK
AU  - Juma, Vuai Ameir
TI  - Factors contributing to customer satisfaction in Tanzania public sector : : a case study of immigration Zanzibar 
AV  - HF 5415.5 .Z36J86 2014
PY  - 2015///
CY  - Dodoma
PB  - The University of Dodoma
KW  - Customer satisfaction
KW  - Public sector
KW  - Immigration department
N1  - Includes references
ER  -