TY  - BOOK
AU  - Mwakasitu, Leticia
TI  - Relationship between employee retention and customer satisfaction in the banking industry in Tanzania: a case of FINCA microfinance bank 
AV  - DIS HD 8039 .B26M83 2016
KW  - Banking industry
KW  - Tanzania
KW  - Micro finance institutions
KW  - Employee retention
KW  - Customer satisfaction
KW  - Customer interaction
ER  -