TY  - BOOK
AU  - Mastai Selina
TI  - The impact of service charter on service delivery in higher learning institutions: a comparative study of private and public universities in Tanzania 
AV  - LB 2324 .T36M37 2017
PY  - 2017///
CY  - Dodoma
PB  - The University of Dodoma
N1  - Includes References
ER  -