TY  - BOOK
AU  - Kanyonyi, Meryclementina
TI  - Relationship between employee satisfaction and customer loyalty in the banking industry in Tanzania: a case of national microfinance bank 
AV  - DIS HG 1616 .C87K36 2017
PY  - 2017///
CY  - Dodoma
PB  - The University of Dodoma
KW  - Employee satisfaction
KW  - Customer loyalty
KW  - Banking industry
KW  - Job security
KW  - Internet banking
ER  -