TY - BOOK AU - Hines, Tony TI - Supply chain strategies: customer-driven and customer-focused SN - 0 7506 5551 8 AV - HD 5701 .H56 2004 PY - 2004/// CY - London PB - Elsevier KW - Global market KW - Customer focused KW - Chain management KW - Chain cost, value, measurement N1 - includes glossary, indexes ER -