TY  - BOOK
AU  - Carroll,John M.
TI  - Making use: scenario-based design of human-computer interactions 
SN  - 0-262-03279-1 
AV  - QA76.9 .C37 2000
PY  - 2000///
CY  - Cambridge, Mass.
PB  - MIT Press
KW  - Human-computer interaction
N1  - Includes bibliographical references and index
ER  -