TY - BOOK AU - Seymour,Daniel TI - On Q: causing quality in higher education SN - 0-02-897375-5 AV - LB 2341.93 .S49 1992 PY - 1992/// CY - New York PB - American Council on Education KW - Education, Higher KW - Total quality management N1 - Includes bibliographical references and index ER -