TY  - BOOK
AU  - Brocka,Bruce
AU  - Brocka,M.Suzanne
TI  - Quality management: implementing the best ideas of the masters 
SN  - 1556235402
AV  - HD62.15 .B73 1992
U1  - 658.4 20
PY  - 1992///
CY  - Homewood, Ill.
PB  - Business One Irwin
KW  - Total quality management
N1  - Includes bibliographical references
UR  - http://www.loc.gov/catdir/description/mh022/92006945.html
UR  - http://www.loc.gov/catdir/enhancements/fy1012/92006945-b.html
ER  -