TY - BOOK AU - Rossett,Allison TI - First things fast: a handbook for performance analysis SN - 0787944386 (alk. paper) AV - HF5549.5.P35 R67 1999 U1 - 658.4/013 21 PY - 1999/// CY - San Francisco PB - Jossey-Bass KW - Performance standards KW - Task analysis KW - Employees KW - Training of KW - Training needs N1 - Includes bibliographical references (p. 231-235)and index; Introduction -- What can we do first and fast? -- Performance analysis basics -- Opportunities for performance analysis -- Putting the speed in performance analysis -- Communicating to gather information and support -- What technology contributes -- Communicating results -- Tales from the trenches -- Into the future UR - http://www.loc.gov/catdir/bios/wiley045/98025301.html UR - http://www.loc.gov/catdir/description/wiley039/98025301.html UR - http://www.loc.gov/catdir/toc/onix07/98025301.html ER -